PANORAMA RETREAT TERMS + CONDITIONS

Definitions

“Agreement” shall mean these terms and conditions and the Our Nature Studio Booking Agreement between Our Nature Studio LLC and the Trip Participant;
“Trip Participant” shall mean the client of or individual receiving the Provision of Services pursuant to this Agreement;
“Our Nature Studio” means Our Nature Studio LLC, a company licensed to do and doing business in the State of California.
“Panorama Booking Agreement” shall mean any agreement entered into by Our Nature Studio LLC and the Participant related to the Provision of Services by Our Nature Studio;
“Personnel” shall mean the members, employees, agents, and/or representatives of Our Nature LLC. who are to be engaged in providing the Services;

Provision of Services

All bookings are made directly with Our Nature Studio LLC.  By booking this retreat, the Trip Participant agrees to these Booking Terms and Conditions (also known as the Booking Agreement). This document constitutes the entire agreement between the Trip Participant and Our Nature, and your booking will be accepted on this basis.

Please read the following carefully:

TRAVEL INSURANCE

Our Nature Studio requires comprehensive travel insurance for all Trip Participants. It is solely the responsibility of the Trip Participant to secure such coverage. Prior to departure, all Trip Participants must provide Our Nature Studio with proof of Trip Participant’s travel insurance that covers personal injury, medical expenses, loss of or damage to luggage, flight delays, repatriation expenses, and a minimum coverage of $200,000 USD emergency evacuation expenses. Insurance typically costs $60 - $100 USD. We recommend World Nomads, USI, or Allianz.

PASSPORTS + VISAS

Each Trip Participant is required to travel with a valid passport and obtain all required visas and/or permits. All passports must be valid for 6 months beyond the duration of the trip. The Trip Participant accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the retreat and is solely responsible for any adverse consequences resulting from missing or defective documentation. Our Nature Studio is not responsible for travel interruptions or cancellations due to the Trip Participant’s failure to obtain or secure proper travel documentation prior to departure.

PARTICIPANT INFORMATION

In order to efficiently facilitate Our Nature Studio retreats, Our Nature Studio requires the following specific details from each Trip Participant no less than two (2) weeks prior to departure.  Each Trip Participant must provide to Our Nature Studio: (1) his/her/their full name as it appears in his/her/their passport, (2) his/her/their passport number and issue/expiration date, (3) his/her/their date of birth, (4) his/her/their nationality, (5) any and all allergies (food or otherwise), (6) dietary preferences, (7) flight itinerary, and (8) any and all pre-existing medical conditions regardless of severity or duration of such condition.  The foregoing information must be submitted to panoramaretreat@gmail.com no later than two (2) weeks prior to departure.

DEPOSIT REQUIREMENT

In order to reserve a spot on the retreat, Trip Participant must pay a non-refundable, non-transferable $500 deposit (plus 2.9% + 30¢ Stripe processing fee).

TRIP PAYMENT

Trip Participant is required to pay the full balance of the retreat by November 15th 2024, unless a different payment plan has been agreed to in writing between Trip Participant and Our Nature Studio. Trip participant will receive an invoice for the remaining investment based the room booked by Trip Participant shortly after payment of the non-refundable deposit.

Payment plans are may be available upon request. If Trip Participant is approved for a payment plan, the invoice schedule will be discussed after the non-refundable deposit is received.

If Trip Participant books after November 15th 2024, full payment is due at the time of booking.

CANCELLATIONS + REFUNDS

Trip Participant must notify Our Nature Studio, in writing (via panoramaretreat@gmail.com), of his/her/their desire to cancel their reservation.

If Trip Participant cancels their reservation by December 1st 2024, they will receive a 50% refund on payments made, minus the non-refundable deposit.

If Trip Participant cancels their reservation after December 1st 2024, they will not receive a refund on payments made.

If Trip Participant needs to cancel their reservation due to an emergency, Our Nature Studio will do its best to work out a reasonable solution.

If, for any reason, the Trip Participant leaves the retreat once it has commenced, Our Nature Studio is not obliged to issue any refund, credit, or compensation.

If Our Nature Studio is forced to cancel or significantly alter the Panorama Retreat, Our Nature Studio will notify Trip Participant in writing as soon as possible.  If Our Nature Studio is forced to cancel the retreat for foreseeable reasons, Our Nature Studio will provide the Trip Participant the option for a full refund of the retreat, not including travel costs including, but not limited to, airfare, passport and visa fees, vaccinations, and hotel stays. This refund or credit will constitute a full settlement of any claims the Trip Participant may have against Our Nature Studio.

In the event that the Trip Participant cancels their booking, Our Nature Studio is not liable for any incidental costs, refunds or damages incurred by the Trip Participant, such as but not limited to, airfare, passport and visa fees, vaccinations, hotel stays, etc.

Our Nature Studio reserves the right to cancel the Panorama Retreat at any time for any reason, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by Our Nature Studio to be compromised. In such cases, a refund of any payments made by Trip Participant to Our Nature Studio shall constitute full and final settlement.

Our Nature Studio reserves the right to modify or alter the Panorama Retreat schedule.

In the rare event that Our Nature Studio is forced to cancel a trip for any unforeseen circumstance beyond the reasonable control of Our Nature Studio, such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, etc., Our Nature will give the Trip Participant options for a refund of recoverable costs by the Our Nature Studio. Refunds will not include any unrecoverable costs, such as non-refundable deposits, in the unlikely event any occur.

Our Nature Studio is not responsible for any loss incurred on account of non-refundable or non-transferable air OR travel tickets.

Our Nature reserves the right to cancel Trip Participant’s reservation resulting in the loss of all money collected if any outstanding payment is not received by 11:59 p.m. on November 15th 2024. If a different payment plan has been agreed upon in writing by Trip Participant and Our Nature Studio, Our Nature reserves the right to cancel Trip Participant’s reservation resulting in the loss of all money collected if Trip Participant does not adhere to the terms of the payment plan.

Once the Trip Participant’s initial deposit is collected, all additional payments are due by November 15th 2024.

Due to the foregoing cancellation and refund policy, Our Nature Studio requires that each Trip Participant purchase travel insurance. In the event that Trip Participant cancels their reservation, Our Nature Studio is not liable for any incidental costs, refunds or damages incurred by the Participant, such as but not limited to, airfare, passport and visa fees, vaccinations, hotel stays, etc.

Any complaint that arises as a result of the above cancellation and refund policy should be directed to the group leader of the trip.  If the issue is not resolved and further attention is required, a refund request must be directed to Our Nature Studio in writing within 30 days of last day of the trip.  Whether Trip Participant is entitled to any refund or other form of compensation for his/her/their complaint, is within the sole discretion of Our Nature Studio.

PHOTOGRAPHY + VIDEOGRAPHY

By agreeing to Our Nature Studio’s Booking Terms and Conditions, Trip Participant gives Our Nature Studio permission to use his/her/their name, likeness, photos and videos taken during the retreat for promotional purposes and in any other medium Our Nature Studio chooses without compensation. Trip Participant waives the right to inspect or to approve any project that may be created using these materials.

CODE OF CONDUCT

Our Nature Studio does not tolerate illegal drug use and respectfully asks that each Trip Participant of age, consumes alcohol responsibly. Our Nature Studio reserves the right to remove a Trip Participant from a trip if he/she/they is found to be engaging in and/or using and/or any illegal activity or drug and/or hazardous behavior. Such removal shall be at Trip Participant’s own financial expense.

ASSUMPTION OF RISK

The Panorama Retreat involves an inherent degree of personal risk based on cultural, political, and geographical attributes relevant to our destination. Our Nature Studio gathers information from foreign departments and our own local contacts to make itinerary decisions; however, it is ultimately Trip Participant’s responsibility to familiarize himself/herself/themself with relevant travel advisories and information.  Visit the U.S. State Department at www.travel.state.gov for updated travel warnings and advisories prior to departure.

By booking a trip with Our Nature Studio, Trip Participant acknowledges that he/she/they is aware of associated risks with such unique travel and agrees to release, indemnify, and hold harmless Our Nature Studio from any and all liability and responsibility arising out of, resulting from, related to, and/or caused in whole or in part, by bodily injury, illness, or death, whether such was the result of intentional or unintentional acts.

These risks and hazards may include, without limitation, delays, illness, injury, death or other unanticipated happenings, and may be caused by force majeure circumstances, the negligence of Our Nature Studio or other persons (including third party operators), the intentional and/or criminal conduct of others or other circumstances

Trip Participant acknowledges and agrees that his/her/their decision to travel is made after having considered this information, and Trip Participant expressly assumes the personal risks involved with such travel.

Certain locations are remote and require additional travel time away from city centers and towns; as such, medical attention may not always be readily available or may be of inferior quality compared to what in the United States.

SEVERABILITY

The invalidity of one or more provisions of this Agreement shall not affect any other provisions of this Agreement. If possible, any unenforceable provision within this Agreement will be modified to reflect the parties’ original intent.

UPDATING OF BOOKING TERMS + CONDITIONS

Our Nature Studio reserves the right to update or alter the Panorama Booking Terms and Conditions unilaterally at any time and it shall be the Trip Participant’s responsibility to familiarize himself/herself/themself with the updates. Updated Panorama Booking Terms and Conditions can always be found at www.panoramaretreat.com.